Privacy Policy

MountainSide Contractors, LLC

Last Updated: July 30, 2026

Introduction

MountainSide Contractors, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, request an estimate, schedule construction services (including concrete, masonry, stucco, landscaping, home additions, and commercial construction), or engage with us on social media. It also explains your rights regarding the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes by updating the "Last Updated" date at the top of this Policy. Any changes become effective immediately upon publication on our website. By continuing to use our website, you accept the revised Privacy Policy.

Information That We Collect

We collect information when you:

  • Visit our website
  • Fill out a contact or estimate request form
  • Call or text us to schedule service
  • Book a consultation or site visit
  • Purchase construction services from us
  • Subscribe to SMS or email updates
  • Interact with our advertisements (including Meta, Facebook, and Instagram ads)

By using our website, you consent to the collection and use of your information as described below.

Personal Data

Personal Data may include:

  • Name
  • Email address
  • Phone number
  • Service address or project location
  • Billing information
  • Project details and property information

You provide this information voluntarily when filling out forms, requesting estimates, scheduling work, or communicating with us.

Refusing to provide certain information may prevent us from delivering services or providing an accurate estimate.

Derivative Data

Our servers may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of visits
  • Referral sources
  • Interaction with ads

We may also collect data via analytics and advertising tools such as Google Analytics, Google Ads tracking, and the Meta Pixel (Facebook and Instagram).

This information generally does not identify you personally.

Social Networking Data

If you interact with us via Facebook, Instagram, Yelp, Google, or other platforms, we may access public profile information in accordance with that platform's privacy settings. You may control this through your social media privacy settings.

Mobile Device Data

If you access our website via a mobile device, we may collect:

  • Device ID
  • Model and manufacturer
  • Location data (if permitted)

How We Use Your Information

We use your information to:

  • Provide construction, concrete, masonry, stucco, landscaping, and remodeling services
  • Prepare and deliver project estimates
  • Schedule site visits, consultations, and work crews
  • Send appointment reminders and confirmations
  • Communicate with you about an active or completed project
  • Process payments and financing applications
  • Send newsletters or promotional materials (if you opt in)
  • Send SMS reminders or updates (if you opt in)
  • Improve our services
  • Prevent fraud

We process data based on:

  • Legitimate business interests
  • Performance of a contract
  • Consent
  • Legal obligations

When Do We Collect Information?

We collect information when you:

  • Fill out a form
  • Subscribe to email or SMS
  • Purchase services
  • Book a consultation
  • Engage with our advertisements

How We Protect Your Information

  • Data is stored behind secured networks
  • Access is restricted to authorized personnel
  • Payment transactions are encrypted via SSL
  • Payment details are handled by our payment processor and are not stored on our servers

However, no system can guarantee 100% security.

Our Data Commitment

We do not sell, rent, or trade your personal information. We do not provide your information to any party for their own marketing purposes.

Service Providers

We use trusted service providers to operate our business, including payment processing, email delivery, text message delivery, website hosting, and scheduling. These providers process information only as needed to perform those functions on our behalf and are required to maintain confidentiality. They are not permitted to use your information for their own purposes.

SMS and Text Message Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt into SMS communications from MountainSide Contractors, LLC:

  • Your phone number is used solely by MountainSide Contractors, LLC to send appointment reminders, appointment confirmations, scheduling changes, and follow-up regarding your estimate or active project.
  • Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
  • Your mobile number will not be used for third-party marketing.
  • Message frequency varies. Message and data rates may apply.
  • You may opt out at any time by replying STOP. Reply HELP for assistance, or call us at (505) 227-1782.
  • Consent to receive text messages is not a condition of purchase.

Marketing and promotional text messages require a separate opt-in from non-marketing service messages. You may consent to one, both, or neither.

Cookies

We may use cookies to:

  • Analyze website traffic
  • Track ad performance
  • Improve user experience

You can disable cookies in your browser settings.

Advertising Platforms

We advertise on Google Ads and Meta (Facebook and Instagram). These platforms may use cookies or tracking pixels to measure ad performance and deliver remarketing. You may opt out through those platforms' privacy settings. Mobile opt-in data and SMS consent are never provided to these platforms.

International Data

Our servers are located in the United States. By using our services, you consent to data storage in the U.S.

Data Retention

We retain data:

  • As long as necessary to fulfill contracts
  • As required by law
  • Until you request deletion

Your Rights

You may:

  • Request access to your data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Opt out of marketing communications

To exercise any of these rights, contact us at:

MountainSide Contractors, LLC
1020 Eubank Blvd., Suite B, Albuquerque, NM 87112
(505) 227-1782
[email protected]

New Mexico Privacy Rights

New Mexico residents may request access, correction, or deletion of their personal data as permitted under New Mexico law. We do not sell your data.

To submit a request, email [email protected] or call (505) 227-1782.

Children's Privacy (COPPA)

We do not knowingly collect data from children under 13.

Data Breach Notification

If a breach occurs posing significant risk, we will notify affected users within 7 business days.

CAN-SPAM Compliance

We comply with CAN-SPAM regulations. You may unsubscribe from marketing emails by:

Contact Information

MountainSide Contractors, LLC
1020 Eubank Blvd., Suite B
Albuquerque, NM 87112
(505) 227-1782
[email protected]

Business hours: Monday through Friday, 8:00 AM to 5:00 PM

If you have any questions about this Privacy Policy, please contact us using the information above.